Refund and Return Policy

Last updated February 8, 2021

Thank you for your purchase. We hope you are happy with your purchase. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at orders@ciderhousekeepsakes.com. After receiving a confirmation from orders@ciderhousekeepsakes.com, place the item securely in its original packaging and Item and Proof of purchase, and mail your return to the following address:

Caidn Dakota Makings LLC
Attn: Returns
424 SE Fallon Drive
Port Saint Lucie, Florida 34983
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

● A 25% restocking fee will be charged for all returns.
● Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
orders@ciderhousekeepsakes.com